Privacy Policy

Who we are

AC-Executives (“we”, “us”, “our”), operated by Philip Anayiotou, is the controller of personal data collected through this website.

Email: info@ac-executives.co.uk
Phone: 07785 977822
Website: www.ac-executives.co.uk

Applicable legislation

We aim to comply with:

• UK Data Protection Act 2018
• UK GDPR
• Privacy and Electronic Communications Regulations (PECR)

What we collect

When you submit a booking or contact us, we may collect:

• Passenger name
• Contact telephone number and email address
• Collection and drop-off addresses
• Travel dates and times
• Number of passengers and vehicle preference
• Return trip details and optional flight numbers
• Any additional journey notes you provide
• Technical security data such as a reCAPTCHA token and basic request metadata used to prevent spam and abuse

We do not intentionally collect special category (sensitive) personal data via this website. Please avoid including unnecessary sensitive information in free-text fields.

How we use your information

• To process and confirm your chauffeur booking
• To send booking confirmation emails and related service messages
• To contact you about changes, delays or journey arrangements
• To prevent fraud, spam and abuse of the booking form
• To improve our website and services

Our lawful bases are typically contract (taking steps to provide your booked journey), legitimate interests (running the business, security and service improvements), and where required consent (for optional marketing communications).

Booking form and email

When you use our online booking form, the details you submit are processed on our servers and sent by email so we can confirm and fulfil your booking. A confirmation copy is typically sent to the email address you provide, and we retain a copy for operational purposes.

Form submissions are transmitted using encrypted connections (HTTPS) between your browser and our servers. We use this information only to handle your booking and related service communications. We do not sell your personal details to third parties.

Service providers

We use trusted service providers to help operate this website, including:

• Email delivery — transactional booking emails are sent via our email/SMTP provider
• Google reCAPTCHA — to help protect the booking form from bots and abuse (Google may process technical data under its own privacy terms)
• Hosting and infrastructure providers that store or transmit website traffic securely

These providers act as processors or independent controllers as applicable and may only use personal data as needed to deliver their services to us.

Cookies and similar technologies

This website uses technologies that are necessary for core functions such as security (for example reCAPTCHA) and delivering pages. We do not currently use optional analytics or marketing cookies that require consent beyond what is needed to provide the booking service and protect the site.

Your browser may also store temporary technical data as part of normal website operation. You can control cookies through your browser settings; disabling some technologies may affect form security features.

How long we keep data

Booking and enquiry details are retained for as long as needed to fulfil your journey, handle follow-up queries, meet legal or accounting requirements, and resolve disputes. We then delete or anonymise information when it is no longer required.

Your rights

Under UK data protection law you may have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure in certain circumstances
• Restrict or object to certain processing
• Data portability where applicable
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at info@ac-executives.co.uk or call 07785 977822. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

We may update this privacy policy from time to time. The “Last updated” date at the top of this page will change when we do. Please review it periodically.